Your Travel Dreams, Our Protection Promise

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Terms of Service

Last Updated: January 2024

1. Acceptance of Terms

By accessing and using the services of Guaranteed Travel Trust ("Company," "we," "our"), you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Guaranteed Travel Trust provides travel insurance consultation and policy placement services. We act as intermediaries between customers and licensed insurance carriers to provide comprehensive travel protection solutions.

3. Eligibility and Coverage

Travel insurance coverage is subject to the terms and conditions of the underlying insurance policy. Coverage eligibility depends on various factors including destination, age, pre-existing conditions, and timing of purchase.

4. Payment and Cancellation

Payment for travel insurance policies is due at the time of purchase. Cancellation terms vary by policy type and are subject to the insurance carrier's terms and conditions.

5. Claims Process

All claims must be submitted according to the procedures outlined in your policy documents. We provide assistance with claims processing but final claim decisions are made by the insurance carrier.

6. Limitation of Liability

Our liability is limited to the services we provide as intermediaries. We are not liable for insurance carrier decisions, policy terms, or claim outcomes beyond our direct control.

7. Privacy and Data Protection

We are committed to protecting your privacy and personal information in accordance with applicable data protection laws and our Privacy Policy.

8. Governing Law

These terms are governed by the laws of New York State and any disputes will be resolved in the appropriate courts of New York.

9. Contact Information

For questions about these terms, please contact us at [email protected] or call +1 (212) 847-9263.

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Privacy Policy

Last Updated: January 2024

1. Information We Collect

We collect personal information you provide directly to us, such as when you request a quote, purchase a policy, or contact us for support. This may include your name, contact information, travel details, and payment information.

2. How We Use Your Information

We use your information to provide travel insurance services, process your requests, communicate with you about your policies, and improve our services. We may also use your information for marketing purposes with your consent.

3. Information Sharing

We share your information with insurance carriers to process your policies and claims. We may also share information with service providers who assist us in operating our business, subject to confidentiality agreements.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time by contacting us or using unsubscribe links in our emails.

6. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

9. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at [email protected] or call +1 (212) 847-9263.

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Cookie Policy

Last Updated: January 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and allow certain website features to function properly.

2. Types of Cookies We Use

Essential Cookies: These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you such as setting your privacy preferences or filling in forms.

Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing Cookies: These cookies track your online activity to help advertisers deliver more relevant advertising or to limit how many times you see an ad.

3. Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies and recommend reviewing the privacy policies of these third parties.

5. Your Consent

By continuing to use our website after seeing our cookie notice, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your cookie preferences.

6. Updates to This Policy

We may update this cookie policy to reflect changes in technology or legal requirements. Please check this page periodically for updates.

7. Contact Information

If you have questions about our use of cookies, please contact us at [email protected] or call +1 (212) 847-9263.

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DMCA Policy

Last Updated: January 2024

1. DMCA Compliance

Guaranteed Travel Trust respects the intellectual property rights of others and expects our users to do the same. We comply with the Digital Millennium Copyright Act (DMCA) and will respond to valid takedown notices.

2. Reporting Copyright Infringement

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on our website, please notify our DMCA agent with the following information:

• A physical or electronic signature of the copyright owner or authorized agent
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material claimed to be infringing and its location on our website
• Your contact information (address, telephone number, email)
• A statement that you have a good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act on behalf of the copyright owner

3. DMCA Agent Contact

Please send DMCA takedown notices to:
Email: [email protected]
Address: 2847 Broadway Suite 305, New York, NY 10025

4. Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification with the required information as specified in the DMCA.

5. Repeat Infringers

We will terminate the accounts of users who are determined to be repeat infringers in appropriate circumstances.

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GDPR Compliance Information

Last Updated: January 2024

1. Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights regarding your personal data:

• Right of Access: You can request information about the personal data we hold about you
• Right to Rectification: You can request correction of inaccurate personal data
• Right to Erasure: You can request deletion of your personal data under certain circumstances
• Right to Restrict Processing: You can request limitation of processing of your personal data
• Right to Data Portability: You can request transfer of your data to another controller
• Right to Object: You can object to processing of your personal data for certain purposes

2. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent for marketing communications and non-essential cookies
• Contract performance for providing travel insurance services
• Legitimate interests for improving our services and website functionality
• Legal obligations for compliance with insurance regulations

3. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.

4. International Transfers

Your personal data may be transferred to and processed in countries outside the EU. We ensure appropriate safeguards are in place for such transfers.

5. Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected] or call +1 (212) 847-9263. We will respond to your request within 30 days.

6. Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not handled your personal data appropriately.